Your data, handled with care.

01Who we are

ecommsyte is a full-service Amazon and ecommerce growth agency. We work as a remote-first team and support brands selling in the United States, United Kingdom, European Union, and United Arab Emirates.

Our services include product launch strategy, product research, sourcing and logistics coordination, listing optimization, creative design, PPC account management, account health support, and multichannel integration.

This policy explains what information we collect, why we collect it, and what you can do about it. You can reach us any time at ecomsyte@gmail.com.

02Information we collect

Information you send us

When you submit an enquiry, booking, audit request, or newsletter form, we collect the details you choose to give us — typically your name, business email, brand or store name, monthly revenue range, the services you're interested in, and anything you tell us about your goals.

Client project information

Once you become a client and grant us access, we handle information needed to do the work:

• Marketplace and advertising account access
• Performance metrics, reports, and sales data
• Product listings, keywords, and creative assets
• Sourcing, supplier, inventory, and pricing information
• Brand guidelines and strategy documents

Career applications

If you apply for a role, we collect your CV, contact details, work history, skills, and our notes from any interview or assessment.

Technical information

Like most websites, ours may automatically record standard technical data such as IP address, browser and device type, referring page, and the pages you visit, so we can keep the site working and understand what's useful.

03How we use your information

We use the information we hold to:

• Respond to your enquiry and answer your questions
• Assess whether we're a good fit and prepare proposals
• Deliver, manage, and improve the services you've engaged us for
• Research, analyse, and optimise campaigns and listings on your behalf
• Send service updates and, where you've opted in, useful content
• Review job applications and run our hiring process
• Keep our website secure, prevent misuse, and meet legal obligations

We do not sell your personal information, and we don't share it with unrelated third parties for their own marketing.

04Free audits and consultations

When you request a free audit or consultation, you're giving our strategists permission to review the information you've shared and contact you about it.

A free audit is informational. It doesn't create a paid relationship — that only begins when both sides agree commercial terms in writing.

05Cookies and similar technologies

Our website may use cookies, analytics, and similar technologies to keep the site functioning, understand how visitors use it, measure the performance of our marketing, remember your preferences, and reduce spam.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended if you do.

06How we share information

We share information only where it's necessary, and only with:

• Members of our own team working on your account
• Service providers who support our operations — hosting, email, analytics, form handling, and similar tools
• Marketplace and advertising platforms you have authorised us to work in
• Professional advisers such as accountants or lawyers, where required
• Authorities, where the law requires it or to protect our legal rights
• A successor organisation, if our business is ever restructured or transferred

07Third-party platforms

Delivering our services often means working inside platforms you already use — Amazon Seller and Vendor Central, advertising consoles, Shopify, Walmart, Etsy, analytics tools, and logistics systems.

Those platforms are independent of us. Your use of them is governed by their own policies and access controls, and we are not responsible for their privacy practices.

08Your confidential business information

We treat your business information as confidential. We won't disclose it except where you've authorised it, where it's needed to deliver your services, where it's already public, where the law requires it, or where your service agreement allows limited use in a case study.

09How long we keep information

We keep information only as long as we reasonably need it — to answer your enquiry, deliver your services, keep proper business records, resolve disputes, and meet our legal obligations.

When information is no longer needed, we delete, anonymise, or securely archive it.

10How we protect information

We use reasonable administrative, technical, and organisational safeguards to protect the information we hold, and we limit access to the people who need it.

No website, email system, or method of transmission is completely secure. Please protect your own passwords and review the access permissions you grant — to us and to anyone else.

11International transfers

We operate remotely and serve clients around the world, so your information may be processed in any country where our team members, contractors, or service providers are based. By working with us, you understand your information may be transferred outside your own country.

12Your privacy rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Ask us to correct information that's wrong or out of date
• Ask us to delete information we no longer need to keep
• Ask us to restrict how we use it, or object to a particular use
• Withdraw consent you previously gave
• Receive a copy of the information you gave us
• Opt out of marketing messages at any time

To make a request, email ecomsyte@gmail.com. We may need to verify your identity before we act, and we'll respond within the timeframe the law allows.

13Marketing communications

If you subscribe or submit a form, we may send you service updates, useful resources, or occasional news about what we do.

You can unsubscribe at any time using the link in any message. We'll still send essential non-promotional messages about your project, billing, or security.

14Children's privacy

Our website and services are built for businesses and are not directed at children. We don't knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we'll remove it.

15Links to other websites

Our site links to other places — marketplaces, social platforms, and tools. We don't control those sites and aren't responsible for their content, security, or privacy practices. Please read their policies before sharing anything.

16Changes to this policy

We may update this policy as our services or legal obligations change. When we do, we'll revise the date at the top of this page. Continuing to use our website after an update means you accept the revised policy.

17Contact us

If you have a question about this policy, or about how we handle your information, we'd rather hear from you than have you wonder:

• Email: ecomsyte@gmail.com
• WhatsApp: +92 328 809 0606
• LinkedIn: linkedin.com/company/ecommsyte
• Remote-first team, serving brands in the US, UK, EU, and UAE